Safety & Community
Are there community rules that everyone needs to follow when posting publicly on the platform?
Yes, all users must follow these rules when posting:
- Be considerate of others, their disabilities, and their experiences.
- Be honest and share your experiences, but do so with kindness and positivity.
- Help keep this community a place that excites people about an active life post-injury.
- Do not share confidential information or personal information without the consent of the parties concerned.
- Do not harass, threaten, insult, shame, or otherwise disparage anyone.
- Occasional self promotion is acceptable, but must be done within reason (no more than once per month unless relevant or an exception is made.
Any violation of these rules may result in a permanent ban from the Active Project.
Are there community rules that everyone needs to follow when messaging privately?
Whether users are messaging through the Active Project’s built in messaging, or through social media, the rules are the same. If the source of a connection or conversation was the Active Project, we ask that all members:
- Follow the same rules laid out for public sharing above.
- Make no attempt to contact anyone that you have reason to believe does not wish to be contacted by you.
Any violation of these rules may result in a permanent ban from the Active Project.
I saw content posted by someone on the Active Project that I found offensive, dangerous, or harmfully misleading, what can I do?
Please immediately report any content that violates site rules, state or federal laws, or the spirit of this platform to [email protected]. We will work to remove the content as quickly as possible.
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I have seen or received spam, malware, or common scams posted on the Active Project, what can I do?
Please immediately report any content that could be considered spam, malware, or an attempted scam to [email protected]. We will work to remove the content as quickly as possible.
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Are forums, Classifieds, and other community features moderated?
Yes, we work to moderate all public-facing areas of the Active Project for community safety and enjoyment. However, we cannot immediately address any and all content that may violate site rules, which is why we ask that anyone who finds content that could harm someone in the community to please report it immediately to [email protected]. We will remove it as quickly as possible. We also ask that users report content or behavior that does not contribute positively to the Active Project community. Although we may not remove all content in the latter category, we would like to make sure this platform remains a place that first and foremost encourages people to lead active & engaged lives.
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Are “private messages” truly private on the Active Project?
While we do not actively moderate private messages, and have no intention to do so, we do not make any assurances that conversations on the Active Project are truly private. In matters of community safety, imminent danger, or to aid in the conduct of a legal investigation, the Kelly Brush Foundation reserves the right to access private message logs.
We also strongly suggest that all members take significant care when using public or private messaging systems on the Active Project for their own safety. Do not share personal financial information, location information, or other data that could put your personal safety in danger. We are not able to personally verify the authenticity of every user profile, so it is best to do your own validation to guarantee the identity of anyone you are communicating with.
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Accounts, Profiles & Events
Where can I find general technical support information?
Yes, all users must follow these rules when posting:
- Be nice.
- Be cool.
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How can I claim an existing account pre-registered for me?
Whether users are messaging through the Active Project’s built in messaging, or through social media, the rules are the same:
- Be nice.
- Be cool.
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How can I claim the profile of a sports program?
Yes, all users must follow these rules when posting:
- Be nice.
- Be cool.
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How do I create a new account?
Whether users are messaging through the Active Project’s built in messaging, or through social media, the rules are the same:
- Be nice.
- Be cool.
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How do I add a program or organization?
Yes, all users must follow these rules when posting:
- Be nice.
- Be cool.
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How do I add an event?
Whether users are messaging through the Active Project’s built in messaging, or through social media, the rules are the same:
- Be nice.
- Be cool.
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How do I reset my password?
Whether users are messaging through the Active Project’s built in messaging, or through social media, the rules are the same:
- Be nice.
- Be cool.
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How do I change what others can see about me?
Yes, all users must follow these rules when posting:
- Be nice.
- Be cool.
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How do I change my email preferences?
Whether users are messaging through the Active Project’s built in messaging, or through social media, the rules are the same:
- Be nice.
- Be cool.
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Content Edits & Suggested Features
Why does the Active Project use names like “Mountain Biking” and “Rugby” instead of their adaptive names?
Yes, all users must follow these rules when posting:
- Be nice.
- Be cool.
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Why is ___ not on the platform?
Whether users are messaging through the Active Project’s built in messaging, or through social media, the rules are the same:
- Be nice.
- Be cool.
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How can I contribute content for the platform?
Yes, all users must follow these rules when posting:
- Be nice.
- Be cool.
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How can I suggest a correction to something I see on the platform?
Whether users are messaging through the Active Project’s built in messaging, or through social media, the rules are the same:
- Be nice.
- Be cool.
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How can I suggest a new feature?
Yes, all users must follow these rules when posting:
- Be nice.
- Be cool.
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Get Involved/Partnerships
Are there opportunities to support the platform through partnerships?
Yes, all users must follow these rules when posting:
- Be nice.
- Be cool.
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Does the Active Project need financial support?
Whether users are messaging through the Active Project’s built in messaging, or through social media, the rules are the same:
- Be nice.
- Be cool.
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Are there opportunities to volunteer to support the Active Project?
Yes, all users must follow these rules when posting:
- Be nice.
- Be cool.